Shipping Information
We aim to ship all in stock orders within 3-7 days. If an item happens to be out of stock and needs to be re-run, it can take up to 14 days, however in most cases it will be sooner. We will keep you updated during the process if an item needs to be printed.
A few times a year we travel for work – putting us away for usually about 14 days. We will place a notice on the website when this occurs, as well as email you if an order is placed in this time frame. Any order placed while we are away will be shipped ASAP as soon as we return.
All domestic US orders are shipped First Class/Ground Advantage for $7.00.
For Canadian/International Orders –
Please contact us with:
– What items you wish to order, and how many (You can send links)
– Your exact address as it needs to appear on customs paperwork
– Your Paypal Address
We will send you a shipping quote after, and then invoice you accordingly. Canadian shipping (1st class international) starts at $17.00
Working with 3D Printed Resin Parts
Resin 3D printed parts tend to be brittle and fragile, however, as long as care is taken using them, they are really no different than any other part. We ship a good portion of our parts already removed from the supports. In most cases, all that is needed is a few quick sanding passes to clean parts up. We recommend using Canopy Glue to attach parts, as it will give you a little bit of working time. CA glue tends to kick very fast with these parts, but it can be used as well. We do not recommend any sort of Goo or plastic modeling cement.
Layer Lines
In some cases, printing causes “layer lines”. The majority of our parts are small enough that these will disappear by the time they are primed and painted. Larger parts may require a few quick swipes on a sanding stick. We strive to supply the best parts with the least amount of work required.
Returns & Refunds
Once your order ships, we do not offer refunds. However, we do stand by all our parts. Should you damage or lose a part, please contact us. We understand some of these things are small and delicate.
I have an idea for a detail part/variation of a part!
Shoot us an email!
Will you custom design me “X” building, freight car, etc?
At this time, we are not offering any custom CAD work.
Other Scales
We are focusing on HO scale only right now, sorry!
Will you sell/share your CAD files/.STL’s?
No.